Payment Policy

Fashion Rumours – Payment Policy

Welcome to Fashion Rumours. This Payment Policy explains how payments are processed on fashionrumours.co.uk, what payment methods we accept, and the security measures we use to protect your information.

By placing an order on our website, you agree to the terms outlined in this policy.

1. When Payment Is Taken

Payment is required at the time of checkout.

Before completing your purchase, you will be shown a full order summary including:

  • product price(s)
  • delivery charges (if applicable)
  • VAT and any other applicable taxes

Once you confirm your order, payment will be authorised and processed immediately.

2. Accepted Payment Methods

We accept the following payment methods on fashionrumours.co.uk:

  • Visa
  • Mastercard
  • Maestro
  • American Express
  • Klarna

We may also offer additional payment methods from time to time, which will be displayed during checkout.

3. Currency

All payments are processed in GBP (£) unless otherwise stated on the website.

If you are purchasing from outside the UK, your bank or card provider may apply currency conversion fees. Fashion Rumours is not responsible for additional charges imposed by your payment provider.

4. Payment Security

We take payment security seriously.

All transactions on fashionrumours.co.uk are processed through secure encrypted technology, including SSL (Secure Socket Layer) protection, to ensure your personal and payment details remain safe.

For your protection:

  • we do not store full card details on our servers
  • payment information is processed securely by trusted payment providers
  • card details are transmitted directly to the payment processor using encrypted systems

5. Verification & Fraud Prevention

To protect our customers and prevent fraudulent activity, we may carry out security checks before processing an order.

In certain cases, we may request additional verification, such as:

  • billing address confirmation
  • proof of identity
  • contact number verification

If we are unable to verify payment details or detect suspicious activity, we reserve the right to cancel or hold the order until verification is completed.

6. Order Confirmation

Once payment has been successfully processed, you will receive an order confirmation email.

Please note that receiving an order confirmation does not guarantee dispatch. Orders may still be cancelled if:

  • payment is not authorised or verified
  • the item is out of stock
  • pricing errors occur
  • fraud checks are not passed

If an order is cancelled after payment has been taken, a full refund will be issued to the original payment method.

7. Failed or Declined Payments

If your payment is declined, your order will not be processed.

This may happen for several reasons, including:

  • insufficient funds
  • incorrect card details
  • bank restrictions
  • failed security verification

If your payment fails, please try again using an alternative payment method or contact your bank/card provider.

8. Billing Information

Customers must ensure that all billing information provided at checkout is accurate and matches the information held by their bank or card provider.

Fashion Rumours is not responsible for delays caused by incorrect billing details.

CONTACT INFORMATION:

Store Name: Fashion Rumours

Physical Address: 22 High Rd, London N22 6BX, United Kingdom

Phone: +447570892277

Email: support@fashionrumours.co.uk

Business Hours: Our customer service hours are from 10:00 AM–7:00 PM (Monday - Saturday), 11:00 AM–6:00 PM (Sunday) (GMT+00:00) GMT

Order Cut-off Time: 6 PM (GMT+00:00) GMT